Residents are responsible for the elements within their property lines
How do I report a maintenance issue?
The answer to this depends on the specific Maintenance issue. There are somethings that are the responsibility of the MUD district (Manhole covers, the roads, curbs, drainage issues) and some that are HOA (Irrigation, landscaping, fountains, etc). HOA issues are reported via TownSq and MUD matters are reported via the MUD21 District website
Who handles common area repairs?
The Common elements are handled by the association. There are some instances where things seem to be a common element but are in fact, not. Residents can request clarification on a concern via the TownSquare Requests Tab.
What should I do in an emergency (water leak, damage, etc.)?
In the event of noted damages to a common element (leaking backflow, Damaged Fencing, or an issue with an amenity) Emergencies should be submitted via the TownSquare requests app;
