FAQs

Contact & Support

  • Who do I contact for general questions?

    All general questions can be submitted through the TownSq messaging App


    How do I reach the property manager?

    Property manager can be reached though the TownSq app or via email at This email address is being protected from spambots. You need JavaScript enabled to view it.


    What are office hours?

    The Resident Care Line is open from 8:00 AM – 5:00 PM. The Katy office is open from 8:30 AM- 5:00 PM


    Where do I submit requests or forms?

    Most forms can be submitted via the TownSq App or you can email the property manager to confirm where they need to go

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Resident Care: 855-289-6007

Hours: Monday-Friday 8:30 am-5:00 pm