FAQs

Amenities & Access

  • How do I get access to the pool or amenities?

    Residents will need to submit a form annually for amenity access. Access is granted via the PALGate app currently. Residents will complete a form and send it in to management for programming prior to pool season


    Do I need a key card or registration form?

    You need to complete the form and submit it to the community manager


    Are there guest policies?

    Yes, Guest policy is 2 guests per family


    What are the amenity rules?

    Amenity rules are posted at the facility for all residents to see


    What are the pool hours and seasonal dates?

    The Splash pad is open from the first weekend in April- the last weekend in October from 8:00 AM – 8:00 PM. The Pool is open for regular pool season from Memorial Day weekend until Labor Day Weekend. For 2026 the pool will also be open on Weekends only in September. Pool hours are 10:00 AM – 8:00 PM and closed on Thursdays

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Resident Care: 855-289-6007

Hours: Monday-Friday 8:30 am-5:00 pm